Chief Executive OfficerView Profile LinkedIn
Joining as CEO in March 2021, Heather is an Australian with deep family roots in New Zealand.
She joined CCL from Oracle Corporation, a leading global cloud and enterprise software company based out of California.
Over a career spanning 23 years with Oracle, she successfully navigated her way through the business in multiple roles, delivering robust growth for the business. She is well known for delivering transformational and complex programs and for her focus on client outcomes.
Heather was the lead of two start-up initiatives within Oracle, acting as the equivalent of CEO for these businesses, driving huge turnaround for Oracle. Most recently, Heather created Oracle’s Cloud Global Business Unit from scratch and led the development of the business’ growth in cloud.
Director Client DeliveryView Profile LinkedIn
Rik spearheads CCL’s client delivery, with overall responsibility for operations and services, teams, and processes.
Eight years with CCL, Rik spent a decade at Spark Digital predecessor Gen-i, working as a business transformation manager to lead post-sale service requirements for products, processes, and people.
Earlier, he spent 14 years with Westpac Bank, starting in customer services before progressing to managing the largest Westpac Trust retail branch team in the country, prior to his departure.
Director Portfolio ServicesView Profile LinkedIn
Richard leads a portfolio of services supporting CCL’s internal ICT, product and professional service portfolios, partners, commercial operations, and procurement.
Joining CCL in 2013, he has held senior roles in procurement, strategy, and enterprise sourcing, most recently as director enterprise sourcing.
Before CCL Richard spent eight years with Gen-i – Spark’s then ICT business unit –spearheading sales and procurement for large government clients and the All of Government procurement programme (Mobile, Desktop, & ITMS).
Director People and Capabilities and RegionsView Profile LinkedIn
Cherie ensures CCL is the workplace of choice, overseeing people initiatives and capability development to grow a strong values-based culture and talented leaders.
Additionally, Cherie leads our Regional offices, supporting staff and customers to successfully drive strong engagement and positive outcomes.
Joining CCL in 2012 as national governance and practice manager, she has held several senior positions in the company, including head of service management, GM professional services, and director of CCL’s Southern region.
Earlier, Cherie worked for Spark forerunners Telecom and Gen-i, where over a decade of service included leadership roles in governance, customer experience, professional services, and major projects.
She was in the thick of Telecom’s wholesale business for the history-making period when the company became the first ‘incumbent’ telco in the world to voluntarily split, paving the way for network business Chorus to list on the NZX.
Director Cloud TransformationView Profile LinkedIn
Mike heads up CCL’s cloud transformation business unit, Leaven, leading a team of experts enabling clients to accelerate cloud adoption and digital innovation, and succeed with business transformation.
Mike’s experience is broad and deep, spanning leadership roles in technology, delivery, and business change across public, private, and service provider sectors in New Zealand and the UK.
He was formerly GM and COO at Leaven when it first launched as an independent Spark-owned subsidiary in 2019.
Prior, Mike played a pivotal in Revera’s growth and transformation, holding a variety of roles and responsibilities, including CTO, portfolio delivery, product development, and professional services.
Director Security Information and Operations ManagementView Profile LinkedIn
Donna is CCL’s Director Security Information and Operations Management.
Formerly the GM of Platform Operations –Datacom Cloud, and with various business operations management roles for Datacom, Donna has over 25 years of experience as a skilled leader in the IT industry. These roles included supporting and managing various IT environments and services including all aspects of delivery and management from people to processes to vendor relationship management.
As an MBA graduate with a supporting Business Computing Diploma, Donna has been instrumental in achieving both change within teams that she has led, and with clients with whom she has worked, to achieve results of change. With a very calm, pragmatic, and approachable leadership style, Donna is a fantastic asset to the CCL team.
Transformation LeadView Profile LinkedIn
Carolyn heads CCL’s Transformation Office, steering the strategy to establish the new CCL and alignment with parent Spark.
Working 15-plus years in senior leadership positions responsible for business transformation in digital, data, marketing, and HR, Carolyn is committed to helping NZ businesses navigate disruption.
Carolyn has delivered digital strategies across private, public, and local government sectors, focusing on organisation change, future of work, and the impact of technology on the workforce and ways of working.
Previous roles include GM Strategic Transformation, People and Culture at BNZ, Group GM of Digital at The Radio Network (now NZME), and advisory and executive coaching roles for tech start-ups and digital businesses.
Director Client EnablementView Profile LinkedIn
Stephen oversees commercial strategy and performance for CCL’s Northern region.
He joined CCL in 2017 to head up engineering (Northern region) following a decade with IT provider Appserv (acquired by Spark in 2014), where he worked in the leadership team and in a variety of client engagement, project, and service delivery roles.
Twenty-plus years in IT, Stephen has held both technical and management roles for start-ups through to large corporates and multi-national companies.
Director Marketing and StrategyView Profile LinkedIn
Tim spearheads CCL’s strategy and marketing to shape the company’s overall direction, brand, and services portfolio.
He joined CCL in 2020 following the company’s amalgamation of Spark sibling and business transformation company Leaven, where he held the position GM – strategy and marketing.
Tim has held product and marketing leadership roles at Xero, Intergen, and Unisys. He also advised several start-ups and was a co-founder of AfterMail, an email archiving company acquired by Quest Software.
Finance LeadView Profile LinkedIn
Sarah is responsible for CCL’s financial planning, risk assessment, and reporting.
She stepped into the newly created role of Finance Lead in 2020, following a four-year stint as CCL’s Finance Manager.
Her financial management experience spans multiple sectors and both sides of the Tasman, including roles with global engineering giant Worley and consultancy PWC.
Born and bred in the Mainland, Sarah first trained and worked as a primary school teacher before switching her sights to accountancy. A certified practicing accountant (CPA), she completed her accounting degree at Deakin University while working at PWC in Melbourne.