Complex technology and security must work perfectly in the background – in that mysterious place called the ‘cloud’ – for application providers to deliver a slick customer experience.
Meeting rising demand for cloud-based services, HR and payroll specialist Ascender went to market for a partner to provide the cloud launch-pad for their payroll services. Chief among their concerns was control and security. With large clients in both government and private sectors, Ascender required a cloud platform that could scale as client payroll numbers fluctuated, and keep client data safe using systems that satisfied the Department of Internal Affairs.