Infrastructure Outsourcing & Managed Services

Engineering led, customer driven

Outsourcing can allow your company to focus your resources on business initiatives that are more directly aligned to your business outcomes. The resources you can free up can be both capital budget and personnel. The key to maximising the benefits is to have clarity around what to outsource and when. CCL can help you gain clarity regarding what you can outsource and the material benefits that your business will receive.

What are the general benefits?
  • Free up capital budget.
  • Improve productivity and efficiency
  • Better Total Cost of Ownership (TCO)
  • Access a larger pool of IT engineers with experience across a broader spectrum of technologies.
  • Access to best practice people, process and technologies.
  • Reduce risk
  • Increase your competitiveness
  • Reduce operating costs
  • Defined Service Levels and guarantees

CCL provides a vast range of services that allow you to outsource the management of your information technology with confidence.  This can be all or a portion of your IT solutions depending on what business objectives you are meeting.

Many of our clients today face the challenge of keeping their IT infrastructure platforms up-to-date, delivering all the features and benefits their business demands, as well as meeting both budget and performance measures. 

By outsourcing your IT to CCL, you can receive the benefit of the wider pool of technology engineering resources that CCL has to better meet your businesses needs, freeing up your time and resources to focus on core business.

CCL can manage infrastructure on any scale, small or large.  You will have a client relationship manager who has a strong knowledge of what services we provide you and how that meets your business requirements, and a range of engineering specialists and generalists supporting you depending on the solutions that are in place.

Infrastructure Outsourcing and Managed Services include:

Desktop Management — Providing onsite, infrastructure and software support throughout the asset lifecycle
Server Management — Remote management of Windows and UNIX/Linux server infrastructure to high levels of availability, 24x7
Database Management — Management and monitoring of Oracle, SQL and open source databases.
Network Management — We design, build and run network services and remote access solutions; voice, data and converged
Data Centres — Our state of the art data centres provide dedicated housing, co-location, Private and shared Cloud services and secure network / Internet access
Service Desk — We manage end-user incidents, problems and requests, based on the industry standard, ITIL.
Project Management Office – CCL uses ITIL qualified project management resources to ensure any service implementations or large life cycle management projects are executed with best practice standards.